Shipping policy

Shipping Policy

Last updated: September 11, 2026

At Rare Resha, every saree is thoughtfully sourced, carefully inspected, and securely packed before dispatch. We work with trusted logistics partners to deliver authentic Sambalpuri handloom across India and to select international destinations.

1. SHIPPING DESTINATIONS

We currently ship across India and to select international locations.

If your location is not serviceable after an order is placed, we will contact you to discuss an alternative shipping arrangement. If delivery cannot reasonably be arranged, we will process an appropriate refund in accordance with our policies and applicable law.

2. ORDER PROCESSING & DISPATCH

Ready-to-Ship Products

Orders for ready-to-ship products are typically processed and dispatched within 2–3 business days after payment confirmation.

Made-to-Order & Pre-Order Products

Some Rare Resha sarees are woven specifically after an order is placed. These products generally require 4–6 weeks for weaving, finishing, and preparation before dispatch.

The applicable estimated dispatch timeline will be clearly mentioned on the respective product page at the time of purchase.

Please note:

  • Business days exclude Sundays and public holidays.
  • Dispatch timelines are estimates and may occasionally be extended during festivals, periods of high order volume, or circumstances affecting weaving and production.
  • If there is a material change to the stated dispatch timeline, we will communicate the update to you.

3. SHIPPING CHARGES

Within India

Free standard shipping across India on all orders.

International Orders

International shipping charges are calculated based on the destination, package weight, and shipping method.

The applicable shipping charges will be communicated or displayed before payment.

4. DELIVERY TIMELINES

Once dispatched, domestic orders generally arrive within 3–10 business days, depending on the destination and courier service.

International orders generally arrive within 10–20 business days, subject to customs clearance.

These are estimated transit times and are not guaranteed delivery dates.

Actual delivery may vary due to the destination, courier operations, weather, festivals, customs procedures, public holidays, or other circumstances beyond our reasonable control.

Where an order is subject to a specific delivery schedule stated at the time of purchase, that stated schedule will apply.

5. ORDER TRACKING

Once your order has been dispatched, we will share the shipment tracking details through your registered email, SMS, or WhatsApp, where available.

You can use the tracking information to follow your shipment throughout its journey.

6. CUSTOMS, DUTIES & TAXES

Orders Within India

Applicable taxes, including GST where applicable, are included in the final price displayed at checkout. No additional domestic taxes will be collected by Rare Resha upon delivery.

International Orders

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are determined by the relevant local authorities and are the responsibility of the customer. Rare Resha does not control or determine these charges and cannot guarantee their amount.

7. SHIPPING DELAYS & LOST SHIPMENTS

We work closely with our logistics partners to ensure your order reaches you safely and as promptly as reasonably possible. However, delays may occasionally occur due to circumstances beyond our reasonable control.

If a shipment is officially confirmed by our logistics partner as lost in transit, Rare Resha will, subject to product availability and applicable law:

  • Arrange a replacement product; or
  • Issue a refund where a replacement is not reasonably possible.

If there is a significant delay against a stated delivery schedule, we will work with you to resolve the matter in accordance with applicable law and our policies.

8. INCORRECT SHIPPING INFORMATION

Please ensure that your name, shipping address, PIN code, phone number, and other delivery information are accurate when placing your order.

If an order is returned to us because of:

  • An incorrect or incomplete address
  • An incorrect PIN code
  • An unavailable recipient
  • Refusal to accept delivery
  • Repeated failed delivery attempts

additional shipping charges may apply for re-dispatching the order.

Any additional charges will be communicated before the order is re-dispatched.

9. DAMAGED OR TAMPERED PARCELS

Please inspect the outer package when your order is delivered.

If the package appears significantly damaged, opened, or tampered with, we recommend recording the condition of the package before opening it and contacting Rare Resha as soon as possible.

For claims relating to transit damage, missing items, or an incorrect product, a continuous, unedited unboxing video is strongly required, as outlined in our Refund & Exchange Policy.

The absence of such evidence may make it significantly more difficult for us to verify the claim.

10. CONTACT US

For questions regarding shipping or your order, please contact us:

Email: hello@rareresha.com
Phone: +91 73816 28583 (Whatsapp)

Rare Resha
Shailashree Vihar, Burla
Sambalpur, Odisha – 768019
India